Flamingo AI (ASX: FGO) and EXL Service Holdings enter into Strategic Partnership

KEY TAKEAWAYS:

• AI and machine learning specialist Flamingo entered into a strategic partnership with EXL, a New York-based technology solutions provider.
• Flamingo provides AI based platforms while EXL serves to more than 27,000 customers worldwide ranging from healthcare and insurance to travel and transportation.
• Top executives of both companies view the partnership as being symbiotic wherein it would enable the two entities to combine their prowess to provide better and innovative solutions to clients.

Flamingo AI (ASX: FGO) announced it had been successful in forging a strategic partnership with EXL Service Holdings (NASDAQ: EXLS) wherein the latter will act as a go-to-market as also a service partner for the former. Referred to as the Master Services Agreement, it is expected to fortify the direct sales model currently being followed by Flamingo, an entity that is specialized in AI, machine learning and cognitive systems.

Although Flamingo operates out of Sydney, Australia, and New York, USA, it is renowned the world over for providing enterprises with AI-based platforms that would simplify the procedure for online sale of products as also services. Flamingo caters to large businesses, insurance forming one of its major sectors.

EXL is engaged in operational management and analytics and specializes in designing and enabling of agile operating models that are customer-centric while contributing towards growth and increasing profitability. From its base in New York, EXL provides its services to more than 27,000 customers spread across the seven continents and covering a plethora of sectors from insurance and healthcare to travel and transportation.

Dr Catriona Wallace, CEO of Flamingo has expressed optimism at the agreement, saying that with both companies working together, the outcome is likely to be compelling for the customers while enhancing expertise within the ranks. EXL’s Chief Strategic Officer, Arnab Dey has welcomed the decision, saying that through its expertise in AI, Flamingo could help design
innovative and ground-breaking solutions to their customers.

About Flamingo AI (ASX: FGO)

Based in NYC and Sydney, Flamingo is an enterprise technology (SaaS) company in the emerging fields of Machine Learning and Conversational Commerce that helps businesses to automate online customer experiences for financial services. Flamingo provides a suite of AI powered Virtual Customer Assistants helping businesses to improve online sales conversion rates, customer experiences and reduce service costs. Our Virtual Customer Assistants, powered by Flamingo’s AI ‘ROSIE’ & ‘MAGGIE’, seamlessly combine chat, smart workflow, natural language processing and machine learning to automatically guide your customers through their online sales or service journey and help them to achieve what they set out to do. This means convenient, more personalised and faster online customer experiences.

Flamingo was acquired by ASX listed Cre8tek Limited in June 2016. The company’s ordinary shares are traded on the Australian Securities Exchange (ASX) under the ticker code CR8.

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